by Monika Ferenczy | Sep 30, 2019 | Research Reports
School board websites were analyzed for 76 school boards in Ontario to ascertain compliance with Ontario Public Service Standards through existing policies. In addition, an Accessibility Customer Service Policy was searched as mandated by the Accessibility for...
by Monika Ferenczy | Sep 30, 2019 | Research Reports
View the survey results for the Ontario School Board Compliance with Public Service Standards here.
by Monika Ferenczy | Sep 30, 2019 | Research Reports
This report highlights gaps in services to the public, parents and students as they relate to the Ontario Government Common Service Standards in communication and response time for inquiries and the ease with which parents can communicate with school and school board...
by Monika Ferenczy | Aug 17, 2019 | In the News
An Ottawa consultant who filed freedom of information requests to school boards across Ontario learned the hard lesson that some boards can — and do — refuse to answer. Monika Ferenczy asked 76 boards for information and got 28 answers (with 10 more available if she...
