by Monika Ferenczy | Sep 30, 2019 | Research Reports
School board websites were analyzed for 76 school boards in Ontario to ascertain compliance with Ontario Public Service Standards through existing policies. In addition, an Accessibility Customer Service Policy was searched as mandated by the Accessibility for...
by Monika Ferenczy | Sep 30, 2019 | Research Reports
View the survey results for the Ontario School Board Compliance with Public Service Standards here.
by Monika Ferenczy | Sep 30, 2019 | Research Reports
This report highlights gaps in services to the public, parents and students as they relate to the Ontario Government Common Service Standards in communication and response time for inquiries and the ease with which parents can communicate with school and school board...
by Monika Ferenczy | Oct 12, 2018 | Research Reports
The Impact of Moore vs British Columbia (Education) in Ontario Special Education Case Law Arising from Litigation with School Boards. Read the report: https://horizoned.ca/wp-content/uploads/2018/10/Responding-to-Special-Education-Student-Needs-in-Ontario-2018.pdf...
by Monika Ferenczy | Jul 4, 2017 | Research Reports
Identifying inefficiencies, costs and effective resolution in the students’ best interest EXECUTIVE SUMMARY- 2017 Special Education Complaint and Appeal Processes in Ontario Please note the following correction: paragraph 4 on page 3 should indicate 23 school boards...
by Monika Ferenczy | Jul 4, 2017 | Research Reports
Special Education Complaint and Appeal Processess in Ontario 2017 Identifying inefficiencies, costs and effective resolution in the students’ best interest -June 2017 The results of the study indicated that processes currently in place do not support timely...
